Build a globally respected, one-of-a-kind metals solutions business focused on value-add, lean transformation, supply chain excellence, capital efficiency and nurturing relationships.
These are the main pillars on which our company was built on over its more than 100 years of evolution. The principles that made us what we are today. The statements that encompass the spirit of New Process Steel.
It is the mission of all business units of New Process Steel to strive to attain this vision by creating and maintaining:
Customer satisfaction and enthusiasm for doing business with NPS.
A culture dedicated to quality and service.
An environment dedicated to high employee morale and teamwork.
A pursuit of continuous improvement in our performance in all areas of our business.
Strong and sustainable profitability.
We will achieve our mission by placing value on beliefs, attitudes, and behaviors that support the attainment of our mission. We will attain the highest standards of excellence in applying these values to the operation of our business.
The following beliefs, attitudes, and behaviors support the attainment of our vision and mission. We will communicate this statement of our vision, mission and values to all customers, employees, and suppliers. We will be accountable to all of our customers, employees, and suppliers to be consistent with these statements.
We recognize we are a partner with our customers in providing their customers with high quality, low cost products comprised of steel and/or steel components. We focus on supplying our customers excellent services and products with the goal of total customer satisfaction and enthusiasm. We hope to establish reliability, trust, and friendships with our customers to ensure healthy and mutually beneficial long-term relationships.
We seek to provide a safe professional work environment that supports job enthusiasm, employee safety, positive relationships and effective teamwork. We seek to provide clear communication of our direction and goals and to involve all members of our team in our efforts to achieve these goals.
We seek to inspire loyalty to our company by treating all of our employees with respect and understanding. We support a dedication to both work and family and desire that our employees find balance in our high commitment to both.
We seek to build strategic, long-term relationships with suppliers that are committed to continuous improvement in quality and value. We seek to support suppliers that value the services we provide to the marketplace and that are dedicated to supplying us with low cost products consistent with our quality and service requirements.
By viewing our customers, fellow employees, and suppliers as “customers”, we will optimize good will and satisfaction in the pursuit of our mission and vision. We value teamwork and partnering. We work to build effective and healthy long-term relationships with any individuals and/or organizations with which we interface.
We seek to enjoy our relationships with those with whom we interface. We desire to have an enjoyable work place and to be recognized, as a company which is pleasant to do business with.
We seek to achieve and maintain the highest quality standards in every aspect of our business. We commit ourselves to continuous improvement and to steadfastly evolve to meet the ever changing demands of the marketplace.
We seek to be recognized as a technological leader in our industry and thus are committed to prudent investments in state-of-the-art processes, systems, and equipment in our commitment to excellence.
We seek professionalism in our work, action, appearance, and communication. We believe in taking pride in our image and furthering this image through high integrity and professional behavior.